Account Coordinator


Stephen Thomas Ltd (ST) is a full-service marketing and fundraising agency dedicated to helping our non-profit clients succeed. Right now, we are seeking an Account Coordinator – someone who exhibits energy, personality, proactivity, productiveness, positivity and an attitude that screams collaboration!

Working exclusively with non-profit organizations, you’re not just a note-taker. You, along with your ST teammates, become your client’s partner. Your role is to help clients deliver against their own campaign objectives, and in doing so make sure they look good within their own organization because of their working relationship with ST.

You will team up with your ST Account Manager to provide flawless day-to-day delivery of campaigns for your clients. By working efficiently and productively, you will contribute to a positive team environment. You will also help Stephen Thomas Ltd achieve our financial and strategic objectives — and deliver against our mission to be the premiere partner for integrated marketing and fundraising services to the social-profit sector.

Core Responsibilities:

  • Create and adhere to the critical path for all project details
  • Coordinate with internal departments to ensure that projects adhere to critical paths
  • Update status reports, organize meetings and brief the account team prior to meetings with the client
  • Take and circulate meeting minutes as required in client and internal meetings
  • Research client background for each project’s creative brief
  • Arrange interviews and meetings with team, client and project art directors
  • Ensure that all written copy and art meet client specifications
  • Organize and maintain client and non-client documentation

Education & Experience:

  • University or college degree
  • 1 to 3 years’ experience in direct mail and/or digital, brand and/or integrated campaigns
  • Fundraising/Marketing certificate or courses an asset


  • Experience in marketing agency or fundraising preferred
  • Basic knowledge of direct marketing or desire to learn
  • Experience with project coordination with the ability to handle multiple projects and meet tight deadlines
  • Strong client service orientation
  • Writing, editing, and proofreading ability
  • Strong interpersonal communication skills
  • Energetic, collaborative, proactive and positive self-starter
  • Experience with file and record management
  • Analytical and problem solving capability
  • Detail oriented
  • Ability to work independently but also with a team
  • High proficiency in Word and Excel
  • Budget tracking experience advantageous
  • Demonstrated commitment to the not-for-profit sector

How to apply:

  1. Send your resume and cover letter to
  2. Include your address in your resume
  3. Under “Subject” please reference “Account Coordinator ST”
  4. If you have already applied for this position on another site, please do not apply again